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Kaplan Digital Pathways student services

Student support for Digital Pathways

You will receive all the support and guidance you need while you study online with Digital Pathways. The dedicated Student Services team will always be ready to help. 

Gautham a Digital Pathways student

“The staff were very friendly and inviting, and I did not feel afraid to convey any problems. The course was also very exciting; I learnt a lot.” 

Guatam from Malaysia 
Studied a Foundation Certificate online, with progression to Queen Mary University of London 

Our support at every step of your journey

  1. Application

    We’ll help you find the perfect study option, and walk you through the application process and next steps

  2. Pre-course support

    We’ll arrange a video call with you to give you important dates and information, so you can start planning your studies. You’ll also get access to Pathways Preview, so you can get an advance look at the VLE 

  3. Help getting set up 

    We’ll also take you through the set-up process for the online learning platforms that you’ll be using on your course 

  4. Studying online  

    A dedicated student services team will be there to support you throughout your degree preparation course  

  5. Progress to your degree

    When the time comes to progress to your degree, we’ll help you make the move to the UK

Support while you study 

While you study online, our experienced Student Services team will be on hand whenever you need help, or even just someone to talk to. You’ll also have a dedicated Learning Advisor who will offer you personalised academic support, scheduling regular one-to-one catch-ups to make sure you stay on track. 

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Social activities

We’ll organise regular online events so that you can have fun with your classmates and make new friends! These could include activities like language clubs, quizzes and games, starting from Welcome Week and continuing throughout your time studying with us. 

Extra support

Student with additional support needs

We want to make sure that students with disabilities, medical conditions or potential complications receive any additional support they may need during their time with us. Let us know as soon as possible if you think this applies to you, and we can make sure your needs are met during your studies.  

Any other questions?

Will there be a Welcome Week ?  

Yes! There will be an online Welcome Week, with lots of activities, such as an online welcome party, to help you get to know your teachers and classmates. There will also be virtual parents’ events, so your family can join in too!

Is there extra support before I progress to my degree?  

Once you’ve completed your pathway course, we’ll still be here to support you as you make the transition to degree studies. This includes the option to take Pathways Extra, an online resource for students who have finished their pathway course, to help them prepare for starting their degree and develop employability skills. Find out more about Pathways Extra. 

What if I don’t meet degree requirements on my course?  

Our degree preparation courses are specially designed for international students, and helping them get ready for university in the UK, so our degree progression rates are very high. However, if you aren’t able to start your chosen degree after successfully passing your course, you can make use of our University Placement Service, which guarantees you a place at a UK university.   

Next steps

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